Muse Learning Notes

Overview

Teams were facing a challenge: incident response relied on tribal knowledge instead of playbooks. We partnered with stakeholders to integrated third-party services behind a cohesive orchestration layer so that we could making insights accessible to non-technical stakeholders. The engagement balanced quick wins with a roadmap that scales across the organisation.

Key deliverables

• Partner enablement pack
• Personalised notification system
• Experiment framework
• Data quality guards

Tech stack

Project gallery