Overview
Teams were facing a challenge: incident response relied on tribal knowledge instead of playbooks. We partnered with stakeholders to packaged a reporting toolkit that translates metrics into narratives so that we could shifting teams from reactive ops to proactive iteration. The engagement balanced quick wins with a roadmap that scales across the organisation.
Key deliverables
- Partner enablement pack
- Personalised notification system
- Experiment framework
- Data quality guards
Tech stack
Nuxt 3TypeScriptTailwind CSSMapbox GLZodPlaywright